Terms and Conditions RajaWin — The Complete Guide for Every Member

By clicking "Register", "Login", or by accessing any section of the RajaWin platform, you confirm that you have read, understood, and agree to comply fully with these Terms and Conditions. This acceptance takes effect immediately upon your first use of the platform.

These terms cover all aspects of using the RajaWin platform, including but not limited to account registration, wagering activity, financial transactions, bonus usage, and any communication with our support team. You are responsible for ensuring you read all term updates from time to time.

• These terms take effect from the date you register your RajaWin account.
• Continued use of the platform following any amendment constitutes acceptance of the new terms.
• You may stop using the platform at any time if you do not agree with the updated terms.

RajaWin services are only available to individuals who meet the following requirements. We take this responsibility seriously and enforce strict checks to ensure our platform is used responsibly.

• You must be at least 18 years old or have reached the legal age under the laws of the jurisdiction where you reside, whichever is higher.
• You must be an individual acting on your own behalf, not as an agent or representative of any third party.
• You are not on any list of individuals prohibited from participating in online wagering activities under applicable law.
• You register and use the platform solely for personal entertainment purposes, not for commercial or fraudulent ends.
• Your RajaWin account is for your personal use only; sharing your account with others is strictly prohibited.

Each member is only permitted to have one (1) rajawin account only. Registering more than one account, whether using a different name, email address, phone number, or payment method, is a serious violation of these terms and may result in the closure of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information. RajaWin implements an identity verification (KYC) process to ensure the safety of all members and to meet relevant compliance requirements. You will need to provide valid identification documents when requested.

• Personal information provided during registration must be truthful and accurate.
• You are fully responsible for the security of your account password and PIN.
• Contact customer support immediately if you suspect unauthorised access to your account.
• RajaWin will not be held liable for any losses resulting from your failure to keep your login credentials secure.
• Two-factor authentication (2FA) is strongly encouraged and can be enabled through your account settings.

RajaWin supports a variety of local payment methods including FPX, DuitNow QR, Touch 'n Go eWallet, and GrabPay for the convenience of Malaysia members. All deposits are processed in real time or within 3 minutes depending on the selected method.

Winning withdrawals to local Malaysian bank accounts are processed within 1 to 5 minutes for standard withdrawals. However, certain conditions must be met before a withdrawal is approved.

• Minimum deposit is RM 10 for most payment methods.
• Withdrawals may only be made to a bank account or e-wallet registered in the same member's name.
• The KYC process must be completed before your first withdrawal is processed.
• RajaWin reserves the right to hold withdrawals for up to 5 business days for security review purposes where required.
• No hidden fees on standard deposits or withdrawals — what you see is what you get.
• Deposited funds may not be transferred to another member or any third-party account.

RajaWin offers a wide range of attractive bonuses and promotions for both new and existing members. All offers are subject to specific terms stated in each promotion. Please visit our Promotions page for the latest information.

• Each bonus has its own wagering (rollover) requirement that must be met before a withdrawal can be made.
• The welcome bonus may only be claimed once per member, per household, per IP address, and per device.
• RajaWin reserves the right to withdraw or modify any bonus if there is evidence of fraud or misuse.
• Bonuses are non-transferable between accounts and hold no cash value until rollover requirements are met.
• Using multiple accounts to claim bonuses is prohibited and may result in account closure.
• RajaWin reserves the right to end any promotion at any time with or without prior notice.

All bets placed on the RajaWin platform are subject to the following general rules. Results recorded by the RajaWin system are final and binding unless a verifiable technical error is identified.

• Confirmed bets cannot be cancelled or modified once placed.
• RajaWin reserves the right to void bets placed at incorrect odds resulting from a technical error.
• Any attempt to exploit system errors, including misleading arbitrage, is strictly prohibited.
• Bets placed after an event has started may be deemed void depending on the game type.
• Maximum and minimum betting limits apply to all game types and will be displayed before a bet is confirmed.

To maintain a fair and safe environment for all members, certain conduct is strictly prohibited on the RajaWin platform. Violations of any of the following may result in immediate account suspension or closure.

• Fraud, manipulation, or any form of cheating in gameplay.
• Using automated software, bots, or scripts to unlawfully extract profits.
• Attempts to hack, disrupt, or compromise the functionality of the platform.
• Money laundering or the use of funds obtained through illegal means.
• Lending, selling, or transferring your account to another party.
• Using offensive or threatening language or behaviour on the platform.

RajaWin respects the privacy of every member and is committed to protecting your personal data in line with the latest security standards. All information you provide is used solely for platform operations and will not be sold to third parties without your consent.

By registering as a member, you grant RajaWin permission to collect, process, and store your personal data for the purposes stated in our Privacy Policy. Full details on how we handle your data are available on the Privacy Policy page.

• Your personal data is stored on servers protected with industry-grade encryption.
• You have the right to request a copy of the personal data we hold about you at any time.
• Data deletion requests can be submitted through customer support, subject to legal compliance requirements.

You may close your RajaWin account at any time by contacting our customer support team. Before the closure is processed, any remaining account balance will be returned to you once the necessary checks are completed.

RajaWin reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any terms stated in this document.
• Activity suspected to involve fraud, money laundering, or financial crime.
• Providing false or misleading information during registration or the KYC process.
• Upon instruction from the relevant authorities or by court order.
• Accounts that have been inactive for more than 12 consecutive months.

The RajaWin platform is provided on an "as is" basis. While we strive to ensure the platform operates smoothly at all times, there are certain circumstances under which we cannot be held fully liable.

• RajaWin is not liable for losses arising from internet service disruptions beyond our control.
• Technical errors caused by third-party factors, such as payment service providers, are not subject to RajaWin's full liability.
• Any wagering decision made by a member is solely the personal responsibility of that member.
• RajaWin is not liable for any indirect, consequential, or speculative losses.

RajaWin reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without requiring prior consent from members. However, we are committed to notifying members of any significant changes via in-account notifications or registered email.

• All amendments take effect immediately upon publication on the platform unless stated otherwise.
• It is the member's responsibility to review the Terms and Conditions periodically.
• Continued use of the platform after any amendments are published constitutes acceptance of the updated terms.

These Terms and Conditions are interpreted and governed entirely in accordance with the applicable laws of the jurisdiction where RajaWin is registered and operates. Any dispute arising from or related to the use of this platform shall first be resolved through good-faith negotiation between both parties.

If any provision of these Terms and Conditions is found to be invalid, unenforceable, or in conflict with applicable law, that provision shall be severed and shall not affect the validity of the remaining provisions, which continue in full force and effect.

• Bahasa Melayu and English are the official languages used in all RajaWin communications and official documents.
• In the event of a conflict between the Bahasa Melayu and English versions, the English version shall prevail.
• Any dispute that cannot be resolved through negotiation will be referred to a recognised arbitration body.